Please read through our Terms & Condition and understand our ways of operations before purchasing to avoid any dispute in the future.

*PRICES STATED ARE IN SINGAPORE DOLLAR (SGD)*

For International buyers, shipping cost is NOT included in the product price. To find out about shipping rates, kindly email us @ gamesanimationcollectibles@hotmail.com to find out about the rates

Cancellation after payment has been process will result in an penalty of 30% retail selling price of the item.

Orders will only be shipped to address indicated under Shipping Address.

For changing of address due to any reasons, you will be require to send us and official letter with your signature or company stamp stating that you have request G.A.C for the change of address.

Buyers are responsible for their own country custom tax and if they seek to bypass the their custom tax law, it is buyer responsibility to inform us on the necessary steps or we G.A.C will follow our company policy as stated under our Terms & Condition section.

By default, all items will be declare as Full Value for shipment unless otherwise stated by customers. For customers that wish to declare the product as another value during shipment, do leave us a note during checkout section.

For more answers to your questions, please visit our FAQ section.

Datasheet:

Company: MH Studio

Material: Resin

Est. Product Weight: 2kg

Est. Shipping Weight: 3.4 kg

Est. Product Size: 27cm (H)

Est. Box Size: 34x33x49cm

Est. Worldwide: 200 ~ 500 pcs (Never Rerun)

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Instagram: https://www.instagram.com/gamesanimationcollectibles/

Youtube: https://www.youtube.com/channel/UCkLYJHFWuKAlmPgUsNpwl4A

The below applies only If you purchased your products directly from Games & Animation Collectibles (online or retail). If you purchased directly from the product makers or other retailers, please contact them instead as we all have different sets of policies which Games & Animation Collectibles do not govern nor have control over. 

• All figures are quoted in SGD (Singapore Dollar), unless otherwise stated.
• Deposits are only refundable or transferable to another buyer or for another product if Games & Animation Collectibles cancels release of said products.
• Games & Animation Collectibles will ship or allow collection of the products only to the original buyer. Proxies or representatives will not be entertained.
• Before buying, customer should check and confirm whether Games & Animation Collectibles product is allowed to be sold and shipped to their mailing address. No freight forwarder or PO Box addresses will be entertained. Games & Animation Collectibles reserves the right to cancel and forfeit any orders whose shipping address are not compliant within our delivery terms.
• Final release date of this product is subject to delays by manufacture or quality factors.
• Customers are expected to collect the productions and pay any balance remaining within 2 weeks upon notification of collection by Games & Animation Collectibles. If we do not hear from the customer, a reminder via email will then be sent again 5 days before cut off date. Failure to response or pay up within given time frame will be deemed as product cancellation and deposit (30%) forfeited.
• No returns policy. All products sold are strictly non-refundable or exchangeable for other products.
• Stocks are extremely limited and it is expected that multiple buyers are attempting to buy the same product at the same time (at check-out page). Hence, it is possible to encounter stock not available at the moment buyer clicks ‘purchase’ – this is not system bug. In rare cases where 2 customers have purchased at the exact same moment causing product to be oversold, G.A.C will issue a full refund to affected customers.
• By proceeding with this order, you have deemed to have read, understood and agreed to our terms. 

Warranty & Exchanges Policy

• Limited Warranty of 14 days from date of collection against missing parts or defects. Limited Warranty does not cover conditions, malfunctions or damage not resulting from defects in material or workmanship. E.g. Loss, Theft, Breakage due to inappropriate handling.
• To obtain warranty service, you must contact us within the Limited Warranty period stating with photo proof of the issue. G.A.C will review and provide the ideal solution.
• As with all hand crafted products, no two pieces of products are exactly the same; there are bound to be slight differences or minor imperfections (defined as non-visible in normal usage or viewing conditions).  Serious defects are defined as;
  
  • Obvious visible cracks, chips, paint scratches (From a distance)
  • Missing parts or pieces
• We will pay for return shipping only when the return / exchange as a result of our error such as a serious defect, collectible damages, or an error in filling your order. If the purchase is being returned for any other reason than those previously stated, the buyer will be responsible for all shipping charges, including those to return the item(s) to us. G.A.C will refund the product price minus any applicable shipping/return shipping charges and non-refundable deposits. Final decision is made at the sole discretion of G.A.C.
• There is no returns policy. All products sold are strictly non-refundable or exchangeable for other products.

Changes to this policy

We reserve the right to change this policy at any time by posting changes on this site. Your continued use of the resources on this site after changes are posted constitute your acceptance of this policy as modified by the posted changes. Your acceptance of this privacy policy. By using this site, we assume that you have read the privacy policy and understood its meaning. If you do not agree with the facts stated in this policy then we recommend that you do not use this website.

 If you have any doubts about this policy, please feel free to contact us at https://www.gamesanimationcollectibles.com/pages/contact-us.